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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9464
LatestTicket
CreatedAt
8/19/2021 12:49:14 PM
UpdatedAt
2/14/2022 7:02:27 AM
Subject
WATER
Description
<b>Apply six month policy.</b><br/><b>Journal Amount</b>: [235348.85]
Priority
Disposition
27
ConversationType
3
Parent
Account
8366
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T12:49:18.150Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:22:23.344Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:39:18.231Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:39:44.700Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-14T07:02:04.735Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
2
ResolvedAt
2/14/2022 7:02:27 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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