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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1413
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LatestTicket
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CreatedAt
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2/9/2021 12:10:23 PM
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UpdatedAt
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3/3/2022 9:56:47 AM
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Subject
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water query
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Description
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<div>Journal Done </div><br/><b>Journal Number</b>: [55454]<br/><b>Journal Amount</b>: [-R8,002.32]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1400
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OpenedBy
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AssignedTo
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8
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T12:07:10.385Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:03:56.200Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-25T07:49:41.971Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-03T09:55:54.052Z"}]
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CreatedBy
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UpdatedBy
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Category
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2
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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3/3/2022 9:56:47 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3