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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9353
LatestTicket
CreatedAt
8/17/2021 9:37:01 AM
UpdatedAt
11/5/2022 9:17:43 AM
Subject
WATER QUERY
Description
High water consumption&nbsp; current readings 14055<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Logging user has not indicated which period and meter number the reading provided (14055) relates to and therefore cannot assess further</div><div>Account has since been closed as a Deceased Write Off Debtor type and meter transferred to new account&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8268
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-17T09:35:12.581Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T08:30:23.324Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/5/2022 9:17:43 AM
Thread
133565
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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