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Conversation
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LatestCall
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LatestSms
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Campaign
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IsOpen
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Customer
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1403
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LatestTicket
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CreatedAt
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2/9/2021 9:44:48 AM
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UpdatedAt
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7/6/2022 10:57:45 AM
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Subject
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water query 6 month policy
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Description
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water query<br/><b>Journal Number</b>: [445270]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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1391
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OpenedBy
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AssignedTo
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4
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T09:41:34.884Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-16T07:52:07.248Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-19T10:01:43.736Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:06:03.422Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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20
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ResolvedAt
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Thread
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WasCreatedByCustomer
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HasIvrcall
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4