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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3259
LatestTicket
CreatedAt
8/17/2021 6:09:18 AM
UpdatedAt
10/21/2022 1:45:43 PM
Subject
High water consumption
Description
Consumer querying high water consumption as she stays alone.<div><br></div><div>QRC RESPONSE:</div><div>Query Closed as Account does not qualify for policy adjustment as there is no period that exceeds 06 months</div><div>Consumer to log a new query and upload signed copy of plumbers letter if any leaks were repaired since 2021</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2806
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"41","un":"andilek","dt":"2021-08-17T06:07:29.272Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:34:44.676Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/21/2022 1:45:43 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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