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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9151
LatestTicket
CreatedAt
8/14/2021 9:26:04 AM
UpdatedAt
11/15/2022 1:28:04 PM
Subject
Water
Description
Plumber's letter received.<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> There is no water meter linked to this account, the account is closed,&nbsp; query closed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8090
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-14T09:24:18.666Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T11:57:56.206Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/15/2022 1:28:04 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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