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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9123
LatestTicket
CreatedAt
8/14/2021 6:48:03 AM
UpdatedAt
8/15/2021 10:58:15 AM
Subject
RATES CATEGORY
Description
Rebates
Priority
Disposition
30
ConversationType
2
Parent
Account
8065
OpenedBy
AssignedTo
Region
Department
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T06:52:09.796Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T06:52:14.346Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T06:56:02.438Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-15T10:54:31.920Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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