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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1354
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LatestTicket
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CreatedAt
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2/8/2021 11:32:24 AM
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UpdatedAt
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4/12/2022 9:43:30 AM
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Subject
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water
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Description
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please apply 6 months policy.<div>Journal Done for year <span style="background-color: rgb(242, 253, 254); font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; text-indent: 1px; white-space: pre;">202010</span></div><b>Journal Number</b>: [828033]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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1352
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-08T11:32:27.919Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:41:42.339Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T08:47:34.427Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-19T12:48:17.318Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-27T10:11:01.926Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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10
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10