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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Not Set True False
Customer
9065
LatestTicket
CreatedAt
8/13/2021 8:32:52 AM
UpdatedAt
10/23/2022 7:01:59 AM
Subject
Possible leak
Description
Consumer to look for possible leaks on the property and fix then submit the plumbers letter for further assessments.<div><br></div><div><b><u>QRC RESPONSE:</u></b> Customer needs to log a new query with more details for further assessment, query closed due to insufficient information, the is no reports on water works system of any repairs/inspection done for the 2018/2019 period.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8014
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-13T08:33:28.949Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:40:54.856Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:40:58.126Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:41:01.904Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:41:13.191Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:41:16.514Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:41:37.029Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:42:38.681Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 7:01:59 AM
Thread
134816
ResolvedBy
8
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
8