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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1341
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LatestTicket
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CreatedAt
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2/8/2021 9:56:38 AM
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UpdatedAt
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12/1/2021 10:35:11 AM
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Subject
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ACCOUNT QUERY
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Description
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ACCOUNT QUERY<br/><b>Journal Number</b>: [121166]<br/><b>Journal Amount</b>: [247909.90]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1340
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OpenedBy
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AssignedTo
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75
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Region
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4
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Department
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23
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QueryType
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77
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SubQueryType
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108
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T09:53:24.966Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T07:37:27.618Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-09-02T07:08:35.192Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:31:55.410Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T12:56:53.064Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-01T10:34:41.655Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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12/1/2021 10:35:11 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2