high consumption<div><br></div><div><b><u>QRC RESPONSE:</u></b> There is no report on water works on any faults reported/repaired 2020-date, water charges are affected by the punitive rate. Smart meter update done in 20210513 ref: 806420 The query is closed due to insufficient information provided. Customer needs to log a new query and provide more information on period under query and if they had any plumbing repairs done. Query Closed</div>