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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
1320
LatestTicket
CreatedAt
2/8/2021 7:39:52 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
Meter Replaced with Smart Meter
Description
Old meter to be removed. Allocated to to Billing&nbsp;&nbsp;<div><br></div><div>Old meter removed and interims will be reversed with Feb account run</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1321
OpenedBy
AssignedTo
3
Region
2
Department
23
QueryType
1
SubQueryType
45
Escalation
EscalationCron
428
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-02-08T07:36:38.468Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-02-08T10:48:35.595Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
45
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3
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