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Conversation
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8966
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LatestTicket
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CreatedAt
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8/11/2021 1:05:46 PM
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UpdatedAt
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4/1/2022 8:07:14 AM
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Subject
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Electricity
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Description
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6 months Policy applied. Query resolved.
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Priority
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Disposition
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30
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ConversationType
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2
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Parent
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Account
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7924
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OpenedBy
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AssignedTo
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Region
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QueryType
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77
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T13:04:02.223Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-12T09:54:31.510Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-04-01T08:03:28.873Z"}]
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CreatedBy
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UpdatedBy
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Category
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77
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Subcategory
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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HasIvrcall
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Creator
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Updator
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204