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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8947
LatestTicket
CreatedAt
8/11/2021 9:44:43 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
sewerage
Description
double billed
Priority
Disposition
30
ConversationType
3
Parent
Account
7906
OpenedBy
AssignedTo
Region
3
Department
23
QueryType
93
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-11T09:46:02.098Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:37:50.826Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
119
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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