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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8945
LatestTicket
CreatedAt
8/11/2021 9:18:46 AM
UpdatedAt
8/11/2021 9:25:58 AM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
7903
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"195","un":"asandap","dt":"2021-08-11T09:18:48.011Z"},{"op":"R","uid":"195","un":"asandap","dt":"2021-08-11T09:21:00.470Z"},{"op":"R","uid":"195","un":"asandap","dt":"2021-08-11T09:25:58.259Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
195
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