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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8939
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LatestTicket
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CreatedAt
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8/11/2021 8:52:50 AM
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UpdatedAt
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4/12/2022 9:43:30 AM
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Subject
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water
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Description
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water leak<div>QRC RESPONSE : LEAK CREDIT ADJUSTMENT DONE, AVERAGE 7KL.</div><br/><b>Journal Number</b>: [317651]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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7897
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OpenedBy
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AssignedTo
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-11T08:54:45.551Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-11T10:30:51.908Z"},{"op":"R","uid":"235","un":"nosisam","dt":"2021-09-01T13:34:11.936Z"},{"op":"R","uid":"235","un":"nosisam","dt":"2021-09-01T13:38:13.914Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:36:22.554Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2022-02-08T08:18:22.736Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2022-02-08T08:51:11.063Z"},{"op":"R","uid":"236","un":"vuyor","dt":"2022-03-19T10:17:51.875Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-03-27T07:34:02.042Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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6
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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6