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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8939
LatestTicket
CreatedAt
8/11/2021 8:52:50 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
water
Description
water leak<div>QRC RESPONSE&nbsp; : LEAK CREDIT ADJUSTMENT DONE, AVERAGE 7KL.</div><br/><b>Journal Number</b>: [317651]
Priority
Disposition
24
ConversationType
3
Parent
Account
7897
OpenedBy
AssignedTo
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-11T08:54:45.551Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-11T10:30:51.908Z"},{"op":"R","uid":"235","un":"nosisam","dt":"2021-09-01T13:34:11.936Z"},{"op":"R","uid":"235","un":"nosisam","dt":"2021-09-01T13:38:13.914Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:36:22.554Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2022-02-08T08:18:22.736Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2022-02-08T08:51:11.063Z"},{"op":"R","uid":"236","un":"vuyor","dt":"2022-03-19T10:17:51.875Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-03-27T07:34:02.042Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
6
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6
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