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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
8903
LatestTicket
CreatedAt
8/10/2021 12:33:59 PM
UpdatedAt
11/19/2022 7:40:01 AM
Subject
Incorrect Meter
Description
Meter on site - 1409489 &amp; current reading taken, 10/08/2021 - 116 <b>(Check read done by Meter reader Soso)</b><div><b><br></b></div><div><b>QRC RESPONSE:&nbsp;</b></div><div>Query resolved June 2022 with adjustment of meter change and readings</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7861
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
1
SubQueryType
98
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-10T12:34:01.514Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:26:32.050Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/19/2022 7:40:00 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3
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