Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 8902
LatestTicket
CreatedAt: 8/10/2021 12:25:38 PM
UpdatedAt: 11/23/2021 1:26:03 PM
Subject: WATER QUERY
Description: CONSUMER LOG HIGH WATER QUERY IN 2019 INDICATED THAT HE WASNT CHARGED FOR WATER REPORTED AND WAS INFORMED THAT HE WILL BE BACK CHARGED FOR 6 MONTHS AND AFTER HAD AN INTERNAL LEAK AND SUBMITTED THE PLUMBERS LETTER AND NOTING HAVE BEEN DONE. CAN YOU URGENTLY LOOK AT THIS QUERY AS IT DATES BACK 3 YEARS
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 7860
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"23","un":"bevins","dt":"2021-08-10T12:25:39.648Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:25:22.674Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:25:53.938Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14