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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
8868
LatestTicket
CreatedAt
8/10/2021 7:29:29 AM
UpdatedAt
8/10/2021 7:31:55 AM
Subject
Explanation of account
Description
Cllr Query: Water to be back charged and requested flagging.<div>Account can only be assessed and query logged after the August 2021 billing takes place</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7827
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-10T07:27:46.088Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
8/10/2021 7:31:55 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3