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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1288
LatestTicket
CreatedAt
2/5/2021 9:24:12 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
6 months policy
Description
high water consumption,apply 6 months policy.<div>6 months policy journal done&nbsp;</div><br/><b>Journal Number</b>: [120771]
Priority
Disposition
24
ConversationType
3
Parent
Account
1294
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
80
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-05T09:21:01.484Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-31T13:05:00.988Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T12:07:43.778Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T12:54:36.029Z"}]
CreatedBy
UpdatedBy
Category
80
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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