Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 8813
LatestTicket
CreatedAt: 8/6/2021 10:10:28 AM
UpdatedAt: 11/21/2022 12:40:27 PM
Subject: water query
Description: high water consumption and the current readings 0155<div><br></div><div><b><u><br></u></b></div><div><b><u>QRC RESPONSE: </u></b>Water charges was cleared with write offs done 202206, readings are in line and follow. Customer needs to check for internal leaks and sent a plumbers letter if repairs are done for a leak credit assessment. Query resolved.<br><div><br></div><div><br></div></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 7780
OpenedBy
AssignedTo: 5
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-06T10:10:30.609Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:07:21.067Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:07:34.731Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 67
CreatedBy1
UpdatedBy1
ResolvedAt: 11/21/2022 12:40:27 PM
Thread: 140039
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 8