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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8764
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LatestTicket
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CreatedAt
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8/5/2021 6:43:17 AM
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UpdatedAt
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4/12/2022 9:47:18 AM
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Subject
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Leak Adjustment
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Description
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Journal Done<br/><b>Journal Number</b>: [825222]<br/><b>Journal Amount</b>: [-R24,729.76]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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7738
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OpenedBy
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AssignedTo
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10
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-05T06:41:38.464Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-05T08:59:49.984Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-12T10:01:41.878Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-02T09:06:15.126Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-02T09:13:30.444Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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4/12/2022 9:47:18 AM
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Thread
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ResolvedBy
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10
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230