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Customer
1267
LatestTicket
CreatedAt
2/4/2021 12:03:46 PM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
leak credit
Description
<p class="MsoNormal"><b><u><span lang="EN-ZA">RECOMMENDED: Customer is advised to</span></u></b><span lang="EN-ZA">:<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have the premises assessed for any undetected leaks (if leaks are repaired, to log a new query with a signed copy of the plumbers letter stating what was repaired, date of repairs and account information; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If no leaks found, try and reduce the monthly usage to 20kl or less to avoid penalty charges; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (if possible) take a picture of the meter with reading, compare with current statement and forward it to <a href="mailto:meterreading@buffalocity.gov.za">meterreading@buffalocity.gov.za</a> <o:p></o:p></span></p>
Priority
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27
ConversationType
3
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Account
1276
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
96
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History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T12:04:18.735Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T11:56:23.880Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T07:36:43.620Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-16T12:54:53.538Z"}]
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96
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17
ResolvedAt
2/24/2022 11:08:12 AM
Thread
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22
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HasIvrcall
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