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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8706
LatestTicket
CreatedAt
8/3/2021 10:08:41 AM
UpdatedAt
11/26/2021 6:19:40 AM
Subject
High interim amounts
Description
kindly investigate high water charges raised on the account before March 2021.<br/><b>Journal Number</b>: [58833.48]
Priority
Disposition
27
ConversationType
3
Parent
Account
7683
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-08-03T10:07:04.310Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-26T06:17:57.733Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
2
ResolvedAt
11/26/2021 6:19:40 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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