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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestFax
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Campaign
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IsOpen
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Customer
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1255
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LatestTicket
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CreatedAt
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2/4/2021 10:32:22 AM
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UpdatedAt
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10/17/2021 10:16:37 AM
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Subject
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terminate water billed in error
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Description
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water billed on previous owner account in error.<div>ACCOUNT CREDITED</div><br/><b>Journal Number</b>: [439947]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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1268
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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49
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Escalation
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EscalationCron
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356
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History
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[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-04T10:29:12.193Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T07:52:18.470Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T10:15:08.675Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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50
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CreatedBy1
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UpdatedBy1
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12
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Thread
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WasCreatedByCustomer
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HasIvrcall
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12