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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1245
LatestTicket
CreatedAt
2/4/2021 9:29:24 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
late termination
Description
late termination,Indigent cancelled and services consolidated back to owner.
Priority
Disposition
27
ConversationType
3
Parent
Account
1259
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T09:29:57.287Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:35:43.912Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:36:40.773Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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