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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8650
LatestTicket
CreatedAt
8/2/2021 9:44:10 AM
UpdatedAt
10/23/2022 9:29:51 AM
Subject
Reading Update Request
Description
&nbsp;INSTALLATION READING DATES&nbsp;<div><br></div><div><b><u>QRC RESPONSE: </u></b>Insufficient information provided to assess query, customer needs to log a new query with more information and on period queried. Query closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7633
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
47
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-02T09:46:05.467Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
47
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 9:29:51 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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