Delete

Are you sure you want to delete this?

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1216
LatestTicket
CreatedAt: 2/3/2021 8:33:35 AM
UpdatedAt: 3/28/2022 6:35:04 AM
Subject: dog tax
Description: consumer is wrongfully being billed for dog tax.<div><br></div><div>2021-07-13 -- Sent to Shanaaz for site investigation<br></div><div><br></div><div>2021-08-24 - Followed up on investigation<br></div><div>dog tax removed</div><br/><b>Journal Number</b>: [476 276]<br/><b>Journal Amount</b>: [-R262.00]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1244
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 77
SubQueryType: 75
Escalation
EscalationCron
History: [{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-03T08:30:26.295Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-13T06:59:07.911Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-13T07:58:44.604Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T07:36:16.903Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T08:59:18.901Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T08:59:57.833Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-27T07:49:53.409Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-09-29T09:53:08.641Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T09:03:08.405Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T07:06:54.022Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-01-14T09:50:51.941Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-01-14T13:05:40.142Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-01-26T08:23:20.268Z"}]
CreatedBy
UpdatedBy
Category: 9
Subcategory: 123
CreatedBy1
UpdatedBy1: 3
ResolvedAt: 3/28/2022 6:35:04 AM
Thread
ResolvedBy: 5
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3