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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8587
LatestTicket
CreatedAt
7/30/2021 11:54:15 AM
UpdatedAt
8/1/2022 10:57:41 AM
Subject
Previous owner
Description
Debtor is the previous owner. This is now BCMM's property.<div><p class="MsoNormal"><b>Can you please transfer services from account no 10027760 and 10283525 to owners account 10286332.</b><o:p></o:p></p> <p class="MsoNormal"><o:p><b><u>QRC RESPONSE</u></b>:</o:p></p><p class="MsoNormal">Owner acc: 10286332 reflects as BCMM owned. Rates Department to verify ownership as this is a possible lease account.</p><p class="MsoNormal"><br></p></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
7575
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-30T11:54:17.813Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:33:30.431Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-20T12:09:46.691Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
230
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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