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CreatedAt
2/2/2021 8:00:54 AM
UpdatedAt
1/12/2023 9:28:27 AM
Subject
High water consumption
Description
Consumer is querying high bill as only 2 people live in the house . <div>water consumption is above 21kl, consumer needs to find a plumber to check for leaks.</div><div><br></div><div><b><u>RESPONSE FROM QRC: </u></b>High Consumption logged Ref: 795566</div><div>Meter change update requested.</div><div><br></div>
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