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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1179
LatestTicket
CreatedAt
2/1/2021 12:39:46 PM
UpdatedAt
2/1/2021 12:39:48 PM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
1224
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-01T12:39:48.347Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
29
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