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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
1157
LatestTicket
CreatedAt
2/1/2021 10:42:13 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
leak credit adjustment done on the account.
Description
leak credit adjustment done on the account.<br/><b>Journal Number</b>: [201134]<br/><b>Journal Amount</b>: [R5708.53]
Priority
Disposition
27
ConversationType
3
Parent
Account
1215
OpenedBy
AssignedTo
3
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-02-01T10:39:05.552Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-03T11:52:32.885Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-07T12:58:59.531Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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2
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