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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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Campaign
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IsOpen
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Customer
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1135
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LatestTicket
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CreatedAt
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2/1/2021 6:35:52 AM
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UpdatedAt
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4/22/2022 8:32:58 AM
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Subject
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water query 6 month policy
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Description
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water query<br/><b>Journal Number</b>: [769721]<br/><b>Journal Amount</b>: [96018.23]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1204
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OpenedBy
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AssignedTo
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132
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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290
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-02-01T06:32:43.932Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:23:49.148Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:11:58.224Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T07:50:51.434Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:39:32.548Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-13T10:33:12.329Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-15T11:39:38.653Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-19T13:44:25.693Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T07:56:17.856Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-22T08:32:56.366Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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4/22/2022 8:32:58 AM
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Thread
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ResolvedBy
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230
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WasCreatedByCustomer
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HasIvrcall
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2