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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestFax
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Campaign
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IsOpen
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Customer
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1133
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LatestTicket
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CreatedAt
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2/1/2021 6:18:22 AM
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UpdatedAt
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2/19/2022 9:44:06 AM
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Subject
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High consumption 6 month policy
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Description
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water query<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR SIX MONTHS ADJUSTMENT</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1202
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OpenedBy
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AssignedTo
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55
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Region
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3
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Department
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23
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QueryType
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1
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67
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Escalation
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EscalationCron
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286
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-02-01T06:15:13.840Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:22:54.395Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-15T07:16:40.905Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-17T11:47:50.435Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T07:49:17.406Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-19T09:39:09.272Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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2/19/2022 9:44:06 AM
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Thread
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124244
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ResolvedBy
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56
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15