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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1130
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LatestTicket
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CreatedAt
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2/1/2021 6:01:41 AM
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UpdatedAt
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1/22/2022 4:47:38 PM
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Subject
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Late termination
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Description
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Late termination ,done
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1200
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OpenedBy
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AssignedTo
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55
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-02-01T05:58:33.510Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:20:58.473Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:00:11.980Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-12T07:45:02.170Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-12T07:45:44.223Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:22:20.515Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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107
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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1/22/2022 4:47:38 PM
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Thread
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ResolvedBy
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56
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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172