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Conversation
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LatestCall
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LatestSms
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Campaign
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IsOpen
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Customer
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1125
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LatestTicket
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CreatedAt
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1/30/2021 11:52:05 AM
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UpdatedAt
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1/22/2022 4:47:38 PM
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Subject
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high water consumption
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Description
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water query <div><br></div><div>6 MONTHS POLICY DONE</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1195
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OpenedBy
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AssignedTo
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55
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1245
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:48:57.595Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:17:09.965Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-03-26T10:04:34.895Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-03-26T10:04:54.643Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-14T07:13:13.798Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T07:35:54.558Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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11
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ResolvedAt
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1/22/2022 4:47:38 PM
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Thread
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ResolvedBy
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56
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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11