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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1117
LatestTicket
CreatedAt
1/30/2021 11:11:36 AM
UpdatedAt
6/17/2022 10:45:26 AM
Subject
high consumption 6 month policy
Description
6 month policy water query<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><div>call consumer need proof of water meter ,send the email to&nbsp; w.&nbsp; to check which meter serve the erf</div><br/><b>Journal Number</b>: [113585]
Priority
Disposition
24
ConversationType
3
Parent
Account
1188
OpenedBy
AssignedTo
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
260
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:08:30.085Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:13:15.482Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-16T07:00:17.403Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T08:12:30.806Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:21:38.577Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:22:37.795Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
4
ResolvedAt
Thread
119147
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15
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