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Campaign
IsOpen
Customer
1113
LatestTicket
CreatedAt
1/30/2021 10:49:15 AM
UpdatedAt
7/2/2022 12:06:25 PM
Subject
water query 6 month policy
Description
debt written off 06/2021&nbsp;<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Query closed, write offs cleared the debt on water charges.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1184
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
98
Escalation
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History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:46:08.635Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:10:53.631Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T07:04:00.230Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:58:08.352Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:12:24.801Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
18
ResolvedAt
7/2/2022 12:06:25 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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