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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1111
LatestTicket
CreatedAt
1/30/2021 10:38:05 AM
UpdatedAt
10/27/2021 8:56:51 AM
Subject
high water consumption
Description
Six months Policy done<br/><b>Journal Number</b>: [826768]
Priority
Disposition
24
ConversationType
3
Parent
Account
1182
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
324
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:35:01.992Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:47:17.350Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:34:19.218Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:54:40.417Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:55:48.907Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18
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