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EscalationLevel
LatestCall
1170938
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
49213
LatestTicket
CreatedAt
6/2/2023 4:50:56 PM
UpdatedAt
6/2/2023 4:50:57 PM
Subject
IVR call: balance
Description
Received call for balance for account 10410003 undefined
Priority
Disposition
7
ConversationType
2
Parent
Account
4119
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
78
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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