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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
49162
LatestTicket
CreatedAt
6/2/2023 10:06:56 AM
UpdatedAt
6/2/2023 10:06:59 AM
Subject
reversal of refuse and fire amounts
Description
please see this acc as it is the main acc that was charging all services then refuse and fire were transferred to the new accounts the flats accounts there were back charges made on the accounts but on the main acc there was no reversal amount made please reverse the amounts aon this main acc 
Priority
Disposition
6
ConversationType
3
Parent
Account
33601
OpenedBy
145
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
4
Subcategory
119
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
780
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