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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
101
LatestTicket
CreatedAt
6/10/2020 8:45:18 AM
UpdatedAt
5/19/2022 7:51:12 AM
Subject
Late termination
Description
Property was sold and is registered to new owner,kindly transfer services.
Priority
Disposition
27
ConversationType
3
Parent
Account
117
OpenedBy
16
AssignedTo
16
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:10:34.358Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:33:10.705Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T08:23:53.271Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2022 7:51:12 AM
Thread
ResolvedBy
16
WasCreatedByCustomer
HasIvrcall
Creator
16
Updator
14
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