We have been receiving erroneous readings for some time now, my queries from Dec 2021 have still not been resolved! Ref 48557. I was charged punitively for excess use, and this was NOT my actual use, I have submitted readings to prove this and the accounts needs to be credited for these charges of R2224.76.
Correct meter readings for last 6 months:
8 Dec 2022 - 1854
25 Jan 23 - 1877
22 Feb 23 - 1892
22 March 23 - 1904
22 April 23 - 1918
22 May 23 - 1932
the usage billed for the last 4 months has been negligible and does not correlate to the actual meter readings, just 3000 litres billed by BCM in 4 months! I submit these by telephone and on the whatsapp number and they are still incorrect! Please correct my usage.
Also, the meter number shown on my account is incorrect, the meter number in the street is 100014883.