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EscalationLevel
LatestCall
1167669
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
48896
LatestTicket
CreatedAt
5/31/2023 1:59:00 PM
UpdatedAt
5/31/2023 1:59:02 PM
Subject
IVR call: balance
Description
Received call for balance for account 10351817 undefined
Priority
Disposition
7
ConversationType
2
Parent
Account
33547
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
78
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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