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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43591
LatestTicket
CreatedAt
5/31/2023 11:40:41 AM
UpdatedAt
5/31/2023 11:41:57 AM
Subject
WATER
Description
QRC RESPONSE: Six months policy adjustment done<br/><b>Journal Number</b>: [829425]
Priority
Disposition
24
ConversationType
3
Parent
Account
32206
OpenedBy
15
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
146822
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
15
Updator
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