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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1106
LatestTicket
CreatedAt
1/30/2021 10:07:06 AM
UpdatedAt
1/22/2022 4:47:38 PM
Subject
6 month policy water query
Description
high water consumption<div><br></div><div><b>RESPONSE QRC</b>:6 Month policy ,Journal {071 803} Authorized.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1177
OpenedBy
AssignedTo
55
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
318
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:03:59.390Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:44:15.467Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:50:48.371Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:51:06.634Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:51:43.814Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T11:09:53.373Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
1/22/2022 4:47:38 PM
Thread
ResolvedBy
56
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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