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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1104
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LatestTicket
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CreatedAt
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1/30/2021 9:56:51 AM
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UpdatedAt
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6/16/2022 8:57:08 AM
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Subject
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flag water query
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Description
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water query plus flag
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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1175
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OpenedBy
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AssignedTo
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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237
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T09:53:44.892Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T06:18:20.064Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T07:06:45.073Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:22:47.809Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:24:22.295Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:45:52.116Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:47:23.286Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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18
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ResolvedAt
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Thread
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133417
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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18