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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
48549
LatestTicket
CreatedAt
5/29/2023 1:14:10 PM
UpdatedAt
5/29/2023 1:14:22 PM
Subject
Water query
Description
Please apply six months policy on this account as the meter has not been read for a year now
Priority
Disposition
30
ConversationType
3
Parent
Account
33484
OpenedBy
140
AssignedTo
Region
3
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
238
Updator
238
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