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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1102
LatestTicket
CreatedAt
1/30/2021 9:40:07 AM
UpdatedAt
2/2/2021 7:09:10 AM
Subject
Description
Priority
Disposition
ConversationType
5
Parent
Account
1173
OpenedBy
AssignedTo
Region
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-01-30T09:37:00.896Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T06:16:51.157Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T07:05:58.912Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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