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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1094
LatestTicket
CreatedAt
1/29/2021 1:52:26 PM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water
Description
journal captured<br><b>Journal Number</b>: [447409]<br/><b>Journal Amount</b>: [-R3,197.18]
Priority
Disposition
27
ConversationType
3
Parent
Account
1172
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
51
Escalation
EscalationCron
186
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-29T13:49:20.309Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:57:32.377Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:58:16.716Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-12T12:04:39.238Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-12T12:04:51.729Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-12T12:05:43.074Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T07:00:58.572Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-16T11:09:40.323Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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